transcosmos

transcosmos inc. provides business outsourcing services in Japan and internationally. The company offers business processing outsourcing services to back-office operations, including accounting, procurement, and human resources; construction support housing and housing equipment design services; operation and maintenance of IT systems; embedded systems development; data input; order processing; and mechanical, architectural, and other design operations. It also provides contract center services, such as outsourcing services for customer support operations comprising dealing with inquires and complaints from consumers, providing products and services information to the customers, and supporting marketing and sales. In addition, the company offers digital marketing services that make use of Internet promotions, digital integration, integrated marketing, channel-integrated communication, marketing tool support, and offshore. Further, it provides e-commerce services, including various functions required for e-commerce, such as e-commerce consulting services, website launch services, service network, online merges with offline, marketing and CRM services, fulfillment services, and one-stop services. Additionally, the company offers analytics services, including customer research, big data analytics, direct marketing consulting, customer support consulting, and market research and analytics; and other DEC integrated marketing services. The company serves financial, telecommunication, high-tech, medical, cosmetics, distribution, automobile, and airline industries, as well as the public sector. transcosmos inc. was founded in 1966 and is based in Tokyo, Japan.